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What We Offer

WHAT IS YOUR BUSINESS CHALLENGE

IT support is one of the biggest challenges within a company, especially when they are experiencing:

  • Digital Media Archiving or Media Storage.
  • Data Archiving
  • Encryption – secure data – the client holds the decryption key.
  • Cloud Storage and Backup problems
  • Firewalls
  • Software problems
  • Email problems, Bad Connections and Slow response times
  • Slow upload or download speeds
  • Bad IT service levels
  • Remote support, and the list continues

OUR SOLUTION

We are passionate about helping your business succeed with our IT support services, allowing you to focus on running your business and not your technology.

We are a dedicated passionate team who tailor make solutions to fit your company to exacting standards and to your company specific requirements; we take the “hassle” out of your IT problems.

CLIENTS WHO USE OUR SERVICES

  • From Small Companies and Businesses that are expanding rapidly to Large Organizations utilize our services
  • Therefore with Quodes Solutions your day to day activities run smoothly and more efficiently without any IT problems hampering the progress.
  • There is also peace of mind and a sound level of confidence in knowing that, behind the scenes, scenarios such as viruses, hardware problems, security patches, updates, back-ups and vital data protection are all taken care of automatically and seamlessly.
  • List Item

WE OFFER THE FOLLOWING BUT NOT LIMITED TO

  • Problem Solving – immediate response with fast turnaround
  • Network Monitoring, Firewall Monitoring, Server Monitoring
  • Digital Media Archiving / Data Archiving and retrieval.
  • Cloud Storage and Back up – Your information is never lost
  • Service Lease Agreements – One fee covers all your IT requirements
  • IT Support for Linux, Microsoft and Apple
  • Firewalls
  • PABX Installing
  • VOIP
  • Data Centers
  • Generators
  • Electrical
  • Fire Suppression
  • Fire Detection
  • Access Control
  • CCTV
  • UPS’s
  • Environmental Monitoring
  • Internet Solutions
  • Raised Flooring

ADDITIONALLY

  • IT Product Sales: Servers, Firewalls, Storage, LTO for Backups, Laptops, Desktops etc
  • System Integration
  • IT Experience with Linux, Windows and Apple
  • Project Management
  • Technical Support for Servers and Desktops with SLA’s
  • Preventative Maintenance

YOU CAN EXPECT THE FOLLOWING

  • Peace of mind - your systems are monitored 24/7/365 with instant alerts
  • Inexpensive cost effective Systems that work all the time saving you the client time and money
  • Highly flexible to the client’s needs and requirements and fees
  • Improved performance - with IT that helps you get the job done and is backed by our guaranteed Service Level Agreement and up-to-date patch management
  • Fewer disruptions - we provide our unlimited support remotely and offer onsite support.
  • Online helpdesk support - with a telephone helpline as back up in the event of a company-wide Internet failure
  • Predictable costs - a flat monthly fee or Service Lease Agreement covers everything and helps you eliminate the cost of in-house support
  • Less hassle using and managing technology - so you can get back to managing your business
  • Unlimited remote support and management
  • 24/7/365 proactive monitoring of all your technology devices
  • Guaranteed response times
  • Your own online help desk portal
  • Software upgrades and patches
  • Onsite support
  • Executive consulting
  • Results-driven reporting on our services and service levels